One Year with Microsoft Copilot: Key Lessons and Wins
Contents
As we mark the one-year anniversary of introducing our Microsoft Copilot webinar series and bringing it into our daily operations, let’s reflect on the journey, the critical lessons learned, and the future ahead. In our last webinar, we did just that and here’s what we uncovered:
Building an AI Strategy
Success starts with a clear AI strategy, acting as a blueprint for aligning AI tools with business goals. Whether automating routine tasks or predicting market trends, a well-defined strategy ensures maximum impact.
Harnessing Copilot Chat
The free version of Microsoft Copilot, Copilot Chat, has been instrumental in tackling the “bring your own AI” dilemma. Imagine Copilot as a secure, company-approved GPS in a world of unregulated maps. It ensures employees have a trusted, compliant tool at their fingertips. With enterprise-grade data protection and seamless integration into existing systems, it replaces risky alternatives effectively.
Power Players and Executive Support
Designating departmental power users as team captains who champion AI tools and lead by example, paired with executive sponsorship, fosters a culture of innovation and seamless AI adoption.
Prioritizing Security
Security remains pivotal. Copilot doesn’t introduce new vulnerabilities but acts as a flashlight, revealing existing cracks in the system. Conducting rigorous security assessments is like checking a dam for leaks before a storm: reviewing permissions, multi-factor authentication, and sensitivity labels ensures sensitive information stays protected. Microsoft’s features, like restricted SharePoint search, act as extra layers of armor, balancing security with efficiency.
Measuring ROI
Copilot delivers measurable benefits, saving employees an average of 10 hours monthly equivalent to gaining an extra workday. Picture a sales rep who previously spent hours manually compiling reports. With Copilot, that time is reallocated to nurturing client relationships, directly enhancing productivity and driving revenue. Beyond individual ROI, the tool positions organizations as innovation leaders, attracting top talent and elevating their market presence.
Practical Wins
Copilot’s meeting recaps are a productivity booster, akin to having an assistant who listens, summarizes, and distributes clear action items after every meeting. Features like drafting email replies or generating content streamline daily workflows. For example, a project manager can use Copilot to instantly draft status updates, freeing up time for strategic planning. Its ability to analyze partner interactions ensures smoother communication and fosters stronger collaborations.
The Road Ahead
The journey with AI is like planting a tree: the first year focuses on strong roots: strategy, security, and cultural adoption. As we expand AI initiatives and refine strategies, the potential for transformative growth is enormous. By fostering continuous improvement and innovation, we are unlocking a future where AI revolutionizes how we work and thrive.
In just one year, Microsoft Copilot has redefined productivity, innovation, and collaboration, laying a solid foundation for an exciting AI-driven future.
Contact scott.anderson@kelleycreate.com to learn more about how Microsoft Copilot can help you and your organization today and in the future.
