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Sending & Mailing Solutions That Replace Six Postage Meters, Three Vendors, and One Mystery Spending Line With One Cloud Platform

Your locations each have their own postage meter with its own lease and end date. Parcel shipping happens through whichever carrier each location set up, with bills landing in expense reports rather than central accounting. The CFO’s quarterly review surfaced a postage and shipping line substantially higher than budgeted. A customer called saying they never received a time-sensitive notice and finding proof of mailing required calling four people across two locations. The main meter is approaching end-of-lease and the vendor wants a 5-year renewal. Nobody’s sure that’s right.

Sending & Mailing Solutions from Kelley Create consolidates postage, parcel shipping, and mailing operations across all your locations onto one cloud-based platform. Eight manufacturer brand partnerships for equipment. Cloud-based sending across USPS, UPS, and FedEx in one platform. Carrier auditing that captures late-delivery rebates. Inview Analytics tracking expenses by location and department. Certified Mail and Priority Mail with proper tracking. Folder/inserters and finishing equipment for production mail. One partner. One cost structure. One reporting system.

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Mindi
Todd
Skylar
Dale Harvey

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    what worked then may not work now

    Your Mailroom Was Designed When You Sent More Mail Than Email.

    The mailroom was designed for a business that sent more mail than email. That business is gone. The postage meter still runs but nobody’s been trained on the current software. Pieces that need certified mail get sent first-class because the process is faster. Compliance mail goes out without proof of delivery that the auditor wants. Bulk mailings get prepped by hand.

    The right partner doesn’t sell you postage. We modernize the sending and mailing operation with current equipment, integrated tracking, compliant chain of custody for sensitive mail, and real visibility into what’s going out. That’s us.

    What Are Sending & Mailing Solutions?

    Sending & Mailing Solutions covers the full range of business mail and parcel operations: postage metering, parcel shipping, certified mail, bulk mail, mailing equipment, and the cloud-based platforms that tie all of it together with proper reporting. It replaces the legacy world of one postage meter per location, scattered carrier accounts, and expense reports that hide the real cost picture, with consolidated operations on a single platform with single reporting.

    Common Sending & Mailing Problems We Solve

    Most sending and mailing conversations start with one or more of these patterns.

    Postage meter sprawl across locations.
    Different meters, different leases, different end dates. Meter rental costs and ink costs that add up to $14,600 a year per main meter, not counting postage.

    Parcel shipping spread across multiple carrier accounts.
    UPS at one location, FedEx at another, USPS Priority somewhere else. Each generates invoices that don’t roll up to a single number.

    Expense coding chaos.
    Postage and shipping coded as office supplies at one location, general expense at another. The CFO asks for the real number and the answer requires forensic accounting.

    Certified mail tracking problems.
    Paper receipts in folders. Branch managers who remember mailing things but can’t find proof. Regulatory exposure when proof of mailing matters.

    Vendor renewal pressure without good alternatives.
    5-year extension offers from the current meter vendor. Limited visibility into what alternatives exist. Renewal decisions made under deadline.

    Missed bulk mail and carrier rebates.
    Bulk mail eligible pieces sent first-class. Late deliveries by carriers that qualify for rebates nobody captures. Savings of 5-20% on parcel and meaningful savings on bulk mail left on the table.

    Free Sending and Mailing Assessment. Real Cost Data Across Locations.

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    How Kelley Create Delivers Sending & Mailing Solutions

    Four phases. Real assessment of current state. Design what fits. Migrate without operational disruption. Run as an ongoing managed function.

    1. Access

    Comprehensive inventory: every postage meter, every carrier account, every shipping platform across every location. Actual spend by carrier, by location, by service type. The cost picture the CFO has been asking for.

    2. Design

    Cloud-based sending platform selection (Pitney Bowe, Quadient, others). Carrier integration strategy. Bulk mail strategy where volume justifies it. Equipment right-sizing across locations. Reporting design tied to the CFO’s actual questions.

    3. Migrate

    Cloud sending deployment. Meter retirement on lease end dates. Carrier account consolidation. Certified mail workflow migration to tracked digital workflows. Phased to avoid operational disruption.

    4. Operate Ongoing

    Cloud platform support. Carrier auditing for rebate capture. Quarterly business reviews on spend, volumes, and savings. Renewal coordination for remaining equipment. The function becomes ours, not yours.

    What’s Included with Our Sending & Mailing Solutions

    Every engagement scopes to your needs. These components are standard.

    One partner. One bill. IT gets to do real IT work.

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    Local Expertise, National Reach

    Local. Regional Mail Solutions experts and service technicians for equipment installs, training, and ongoing support.

    National. Multi-location and multi-state operations get consolidated sending across every site. Same platform, same reporting, same cost structure. We do this internally across multiple Kelley Create locations.

    Why Partners Choose Kelley Create for Sending & Mailing

    Pitney Bowes and sending/mailing experts with platform depth.

    The implementation lead has deployed mail systems for healthcare partners, financial services, and multi-location operations. Postal compliance knowledge built in. The mailroom workflow goes from improvised to engineered.

    Authorized partner with Pitney Bowes plus independent distribution.

    We work across all carriers and multiple equipment suppliers. Vendor flexibility most pure-Pitney Bowes shops don’t offer.

    Free assessment that produces real cost data.

    The CFO’s reconciliation problem gets solved during the assessment. Specific dollar amounts, no commitment.

    Carrier auditing that captures real savings.

    Automated rebate capture for late deliveries, billing errors, and rate misapplications. Typical clients recover meaningful percentages of carrier spend.

    Multi-location coordination expertise.

    Credit unions, healthcare networks, government, multi-state operations. Consolidating sending across many locations is what we do every week.

    Long-term partnerships.

    Peninsula Credit Union 15 years. HealthPoint 20 years. Equipment turns over. The relationship doesn’t.

    Who Sending & Mailing Solutions Are For

    Multi-location operations with postage meters, carrier accounts, and shipping operations scattered across locations.

    CFOs needing real cost data on postage, shipping, and mailing across the organization.

    Operations managers preparing for postage meter lease renewals where 5-year extensions aren’t obviously the right move.

    Organizations with certified mail compliance needs (financial services, legal, healthcare, government) where proof of mailing matters.

    High-volume mailers where bulk mail optimization, folder/inserter equipment, and production mail capability matter.

    Healthcare, financial services, and government with regulated mailing requirements and the audit trail expectations that come with them.

    Case Studies: Printing & Sending Solutions

    Real businesses. Real Outcomes. Click to view all Case Studies.

    Cloud-Based Sending. Carrier Auditing. Multi-Location Coordination. Real Cost Data.

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    Helpful Next Steps (Related Solutions)

    Many partners who choose Sending & Mailing Solutions also explore:

    Copier & Printer Equipment.
    Office MFPs and production equipment that often complement production mail operations.

    Explore Copier & Printer Equipment

    Managed Print Services.
    The print side of business communications that pairs with the sending side.

    Explore Managed Print Services

    Print Shop Services.
    Production print for the marketing collateral and customer communications that ship through mailing operations.

    Explore Print Shop Services

    Intelligent Document Processing.
    Under AI & Intelligent Solutions. The capture, processing, and routing that feeds outbound mailing workflows.

    Explore Intelligent Document Processing

    Ready to Get Your Postage and Shipping Spend Back in Control?

    Whether you’re staring down a $187,000 reconciliation, an end-of-lease decision the meter vendor is pushing hard on, certified mail compliance gaps, or just multi-location chaos, we start with a free assessment. Real spend data. Real consolidation opportunity. Real recommendations.

    Free assessment, no commitment. the mailroom lead should make her daughter’s school play.

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    Frequently Asked Questions

    • How does cloud-based sending compare to traditional postage meters?

      Cloud-based sending eliminates meter rental costs (often $10,000+ annually per main meter), eliminates ink costs (another $4,000+ annually), and consolidates USPS, UPS, and FedEx into one platform with one reporting system. For multi-location operations, it also eliminates the per-location meter problem entirely.