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Enterprise Application Services for ERP, CRM, and HR Platform Modernization

Your company has outgrown the tools that got it here. The accounting system that worked at $5M revenue is breaking at $40M. HR is tracked across six spreadsheets and one ancient HRIS nobody trusts. Quarter-end close takes a week because four different systems have to be reconciled into something resembling a unified view. Every department has its own workarounds, its own Excel macros, its own “don’t worry, I’ve got this” tribal knowledge. None of it scales.

Kelley Create’s Enterprise Application services replace the spreadsheet stack with real business platforms designed for how growing companies actually operate. Microsoft Dynamics 365 for finance, operations, sales, and customer service. HR and workforce management platforms (Rippling) that handle payroll, benefits, time, performance, and IT provisioning together. One partner. One implementation methodology. One connected business platform.

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Mindi
Todd
Skylar
Dale Harvey

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    what worked then may not work now

    Your ERP, CRM, and HR Were Bought Separately. The Business Feels It.

    Your enterprise systems were bought separately. The business feels it. Sales doesn’t see fulfillment status. Operations runs on spreadsheets that update overnight. Finance reconciles between three systems every month-end. HR provisions access by emailing IT. Reports don’t tie. The data lives in multiple places and none of them is current.

    The right partner doesn’t bolt more reporting on top of disconnected systems. We design the enterprise application layer so the systems share data and the team works in one workflow instead of toggling between five. That’s us.

    Most Enterprise Application Engagements Pay for Themselves Within 12-18 Months. Free Assessment, No Obligation.

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    Common Enterprise Application Problems We Solve

    Most enterprise application conversations start with one or more of these patterns.

    Outgrown accounting and ERP.
    The system that worked at $5M revenue is breaking at $40M. Manual reconciliation, spreadsheet patches, quarter-end close in week two.

    Disconnected sales, service, and operations.
    Sales sees one thing. Service sees another. Finance has a third view. The customer experiences a fragmented organization.

    HR across six systems.
    Payroll in one. Benefits in another. Time tracking in a third. Performance in spreadsheets. New hire onboarding spans eleven systems.

    Spreadsheets running critical processes.
    Year-end accruals, commission calculations, headcount reporting, all on spreadsheets nobody else can edit safely. Single points of failure.

    Implementation horror stories.
    Previous ERP or CRM project that ran over time, over budget, and never delivered. The company is once-burned.

    No integration between core systems.
    ERP and CRM don’t talk. HR doesn’t connect to payroll cleanly. Reporting depends on Excel reconciliation across exports.

    How Kelley Create Delivers Enterprise Applications

    Four phases. Strategic discovery, right-sized scoping, phased deployment, then ongoing optimization.

    1. Discover

    Current state assessment, business process mapping, integration point identification, change management readiness. The discovery work that determines whether the implementation succeeds before any software gets configured.

    2. Design and Scope

    Right-sized implementation that fits the actual problem. We’re honest about what the platform can and can’t do, and willing to tell you when the right answer is less than what you walked in asking for.

    3. Deploy

    Phased deployment with measurable milestones. Configuration, integration, data migration, testing, training, cutover. Quick wins early to build adoption and confidence.

    4. Optimize and Support

    Ongoing managed services. Quarterly business reviews. Continuous improvement. Platform expansion as the business proves out and new opportunities emerge.

    Local Expertise, National Reach

    Enterprise application implementation is hands-on. Discovery, training, change management, cutover support all happen locally.

    Local. Regional implementation teams who can be on-site for discovery, key milestones, and training. People who learn your business.

    National. Multi-location and multi-state organizations get coordinated implementation across every site. Same platform, same configuration approach, same training methodology.

    Why Partners Choose Kelley Create for Enterprise Applications

    Dynamics 365 and Rippling specialists, each in their own discipline.

    The ERP architect isn’t moonlighting from the HR platform team. Different skill sets, different deep benches, both dedicated. Two platforms, two specialist tracks, one coordinated engagement.

    Right-sized scoping.

    We’re honest about what the platform should and shouldn’t do. The smallest implementation that solves the actual problem, not the biggest one that fits the SOW template.

    Microsoft business platform expertise.

    Dynamics 365 Business Central, Finance & Operations, Sales, Customer Service, Field Service, plus Power Platform and Copilot integration.

    Rippling for modern HR.

    Payroll, benefits, time, onboarding, performance, IT provisioning, spend management on one connected platform.

    Realistic timelines.

    Phased rollouts with measurable milestones. Quick wins in the first 90 days. We tell you upfront when scope creep would delay everything else.

    Change management as a first-class deliverable.

    Most enterprise application failures are change management failures, not technology failures. Training, communication, adoption tracking built in from the start.

    Multi-location depth.

    Retail chains, healthcare networks, professional services with offices across regions. Coordinated implementation is something we do every week.

    Who Enterprise Applications Are For

    Growing businesses where the accounting and operations systems that worked at smaller revenue are breaking as scale increases.

    Companies with disconnected sales, service, and operations where customer experience suffers because the systems don’t share context.

    Multi-location operations needing consistent enterprise platforms across regions, business units, or subsidiary entities.

    Organizations with HR spread across six systems where new hire onboarding and open enrollment are operationally painful.

    Companies recovering from failed implementations ready for a partner who’ll scope honestly and execute methodically.

    Businesses planning M&A integration where standardizing enterprise applications across acquired entities is part of the strategy.

    Case Studies: AI & Intelligent Solutions

    Real businesses. Real Outcomes. Click to view all Case Studies.

    Find Out Whether Your Enterprise Application Stack is What’s Actually Slowing the Business Down. Free Assessment, No Obligation.

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    Helpful Next Steps (Related Solutions)

    Many partners who engage Enterprise Applications also explore:

    Microsoft Dynamics 365.
    Detailed coverage of the Dynamics 365 application family.

    Explore Microsoft Dynamics 365

    HR & Workforce Management.
    Detailed coverage of HR consolidation onto Rippling.

    Explore HR & Workforce Management

    Microsoft Copilot & Enablement Services.
    AI productivity that pairs with Dynamics 365 and Microsoft 365.

    Explore Microsoft Copilot & Enablement

    Custom Development & Systems Integration.
    Custom connectors, reports, and integrations that extend enterprise applications to proprietary systems.

    Explore Custom Development & Systems Integration

    Ready to Replace the Spreadsheet Stack?

    The controller working through Sunday on the close isn’t a the controller problem. It’s a system problem. The accounting tool that fit at $5M doesn’t fit at $40M. The HR spreadsheets that worked at 30 employees don’t work at 300. The fix isn’t more spreadsheets or more hours. It’s enterprise applications scoped honestly, implemented methodically, and supported over time.

    Free assessment, no obligation. We map your current state, identify the actual constraint, and produce a realistic path forward with honest timelines and right-sized scope.

    Right-sized scope. Realistic timelines. Change management as a deliverable.

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    Frequently Asked Questions

    • How do we know if we've outgrown our current ERP?

      Some common signals: quarter-end close takes more than a week, you do manual reconciliation across multiple systems, you can’t get a real-time unified customer or financial view, your team has built workarounds in Excel for processes the ERP should handle. If two or three of those fit, it’s probably time to evaluate.