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Managed Print Services That Turn 89 Printers, 23 Models, and Four Vendors Into One Predictable Monthly Cost

Your IT team is the de facto printer help desk. The print fleet grew organically over years and now includes printers from four brands, lease end dates spread across 18 months, toner SKUs nobody can keep straight, and rogue printers that show up when a department orders their own. The CFO wants to know what print really costs. The accurate answer requires pulling numbers from four budgets. The least senior person on IT has become the printer support person and is updating their resume.

Managed Print Services from Kelley Create consolidates your print fleet onto one partner, one service relationship, and one predictable monthly cost. Free print assessment that identifies every printer, maps actual usage, and produces real budget data. Remote monitoring catches toner shortages before users call IT. National service coverage. Same-day repair response. New and refurbished printers from Brother, HP, Kyocera, and Lexmark to right-size the fleet over time. One partner. One bill. One team.

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Mindi
Todd
Skylar
Dale Harvey

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    what worked then may not work now

    An Unmanaged Print Fleet Is a Budget Line You Can’t Explain.

    The fleet has eighty-something printers across multiple buildings and the IT team couldn’t tell you which ones print most, which ones are leased, or which ones should have been retired last fiscal. Toner orders happen by emergency. Service calls go to different vendors depending on the device. The CFO asks what print costs, and the honest answer is everything in the supplies budget plus a portion of IT time.

    The right partner doesn’t sell you another printer. We run managed print: right-sized fleet, automated supplies, single service number, transparent cost per page, and a path to reducing print volume where it actually makes sense. That’s us.

    What Are Managed Print Services?

    Managed print services (MPS) is the ongoing operational relationship that turns a print fleet from invisible waste into a predictable, supported, and right-sized capability. The components: a real assessment of what equipment exists and how it’s being used, consolidation of the fleet onto fewer vendors and standardized models over time, remote monitoring that catches issues before users call, supply management that prevents the toner crisis, repair and service through one accountable relationship, and the analytics that produce real numbers for the CFO.

    Common Print Fleet Problems We Solve

    Most managed print conversations start with one or more of these patterns.

    Cost opacity across budgets.
    Toner from IT. Maintenance from operations. Marketing’s Amazon Business orders nobody allocated. The CFO asks the real number and the honest answer is “somewhere between X and Y.”

    IT time tax on printer triage.
    12 hours a week on printer support. The most junior person catching the tickets because senior IT resents printer work. LinkedIn updated.

    Vendor sprawl that won’t consolidate.
    Four printer vendors. Four account reps. Four service portals. Four lease end dates spread across 18 months. The consolidation conversation nobody has time to start.

    Rogue equipment when official channels feel slow.
    Marketing’s $400 Office Depot printer bridging a vendor outage. The desktop Brother accounting “acquired.” The receipt printer somebody installed without telling IT. The fleet grows by accident.

    Toner SKU chaos. 103 different toner types across 6 campuses (Hoquiam School District before our assessment). The closet of cartridges nobody can match to a printer that’s still in service.

    Color print that crept up.
    47-page meeting agendas in color. Departments with the unlocked color setting printing everything in color. Cost differential showing up in toner spend without showing up anywhere actionable.

    Free Print Fleet Assessment. Real Numbers. No Commitment.

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    How Kelley Create Delivers Managed Print Services

    Four phases. Real assessment. Right-sized design. Consolidated execution. Ongoing operational service.

    1. Access

    Free, comprehensive print assessment. Every printer identified including the rogue ones. Actual usage mapped against department needs. Real cost data pulled from across budget lines. The raw data the CFO has been asking for.

    2. Design

    Right-sized fleet recommendations. Which printers stay, which get replaced, which get retired. Vendor consolidation plan. Standardized models for new locations. Color print policy where it matters. Remote monitoring setup.

    3. Execute

    Fleet consolidation over time as leases end. New equipment from Brother, HP, Kyocera, and Lexmark. Toner SKU rationalization. Vendor transition with no interruption to user productivity.

    4. Operate Ongoing

    Remote monitoring catches issues before users call. Toner ships before cartridges run out. Service tickets go to local techs, not the IT help desk. Quarterly business reviews on usage, cost, and equipment lifecycle. Predictable monthly cost the CFO can plan against.

    What’s Included with Our Managed Print Services

    Every engagement scopes to your fleet. The components below are standard.

    One partner. One bill.

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    Local Expertise, National Reach

    Managed print only matters if service shows up where the printers actually are.

    Local. Regional service technicians who know your equipment and environment. Same-day response. Real relationships at every location.

    National. Multi-location operations get consistent service standards, equipment policies, and supply management across every site. Restaurant franchisees, school districts, healthcare networks. National coverage with local execution.

    Why Partners Choose Kelley Create for Managed Print

    MPS specialists who do nothing but managed print.

    Experts who’ve consolidated multi-vendor print fleets across multi-locations operations and know where the waste actually lives. The 89-printer chaos goes away when specialists own the work.

    Free assessment that produces real numbers.

    Not a sales tool dressed up as an assessment. Actual fleet inventory. Actual usage. Actual cost data the CFO can use to make decisions.

    Honest recommendations.

    We don’t push upgrades until equipment actually needs upgrading. Sometimes the right answer is keeping the printers you have, consolidating vendors, and fixing the operations layer.

    Vendor consolidation that respects existing contracts.

    We work with lease end dates. We don’t force premature termination. The transition happens systematically over 12-24 months as contracts roll off.

    The Printer Plus Program.

    Free service labor when you buy toner from us. The economics work for both sides. Service relationship that doesn’t punish you for using it.

    Same-day local response.

    Technicians who know your equipment, not a help desk in another time zone. The marketing manager doesn’t have to call Office Depot.

    Long-term partnerships.

    K-12 districts, healthcare networks, manufacturers, government. Some partners 15+ years. Equipment turns over. The relationship doesn’t.

    Who Managed Print Services Are For

    Multi-location operations with print fleets across multiple sites needing consistent service and supply standards.

    IT teams tired of being the de facto printer help desk and ready to consolidate the support relationship.

    Organizations with vendor sprawl across multiple printer brands, lease contracts, and service relationships.

    CFOs who want real cost data and budget predictability for print spend.

    K-12 districts and educational institutions with multi-building fleets and limited IT bandwidth.

    Companies preparing for lease renewals where the conversation about consolidation is overdue.

    Case Studies: Printing & Sending Solutions

    Real businesses. Real Outcomes. Click to view all Case Studies.

    Free Assessment. Real numbers. Local Service. Honest Recommendations.

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    Helpful Next Steps (Related Solutions)

    Many partners who engage Managed Print Services also explore:

    Wide Format.
    Plotters and large-format equipment that often live in the same fleet.

    Explore Wide Format

    Scanners.
    Dedicated capture equipment for the document scanning that MFPs aren’t built for.

    Explore Scanners

    Print Shop Services.
    Production print overflow for the work that exceeds in-house capacity.

    Explore Print Shop Services

    Sending & Mailing Solutions.
    The other side of business communication: postage, parcel, and mailing operations.

    Explore Sending & Mailing

    Ready to Stop Playing Print Fleet Whack-a-Mole?

    Whether you’re an IT director trying to escape printer triage, a CFO trying to get real cost data, a K-12 IT person who finally needs Frank to be able to retire, or an office manager juggling four vendors and 89 printers, we start with a free assessment. Real fleet inventory. Real usage data. Real recommendations.

    Free assessment, no commitment. the document processor deserves to do real IT work.

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    Frequently Asked Questions

    • Is the print assessment really free?

      Yes. We do real assessments for free as a way to start the conversation. You get a fleet inventory, usage analysis, and cost data. If you take that data and shop it elsewhere, that’s a legitimate outcome. Many clients find the assessment alone identifies enough cost reduction to justify the engagement.